Terms and Conditions

CONTRACT AGREEMENT
Terms and Conditions

1. Tentative bookings
   Tentative bookings must be confirmed as soon as possible and will be held for a
   maximum 14 days. If confirmation is not received in this time we may release the venue
   without notice. In the event that a tentatively booked venue is requested, we will contact
   the original booker for confirmation. A venue may be released if tentative bookings
   cannot be confirmed.
2. Confirmation
   Confirmation should be at least 7 days prior and full payment of total invoice 3 days
   before event date.
3. Cancellation Policy
   In the event of a function cancelling, the following terms are applicable:
   All cancellations must be make in writing.
   a. More than 60 days notice; the deposit is refundable in full
   b. 60 – 31 days from the proposed event date, the deposit is not refundable but may be
   transferred once to an alternate date. In the event of that date being cancelled, then the
   deposit will be forfeited.
   c. 30 – 8 days from the proposed event date, 50% on the estimated value of the event
   will be charged as cancellation fee.
4. Menu
   Please confirm your menu and beverage selection at least 14 days prior to the event, or
   as advised by your Events Coordinator.
5. Final attendance
   Final numbers are due 48 hrs prior to the event. If at any time the number of attendees
   decrease then the guaranteed number will be charged.
6. Payment
   50% or 70% deposit is required to secure the booking. Balance payment is due 3 days
   prior to the event based on the final numbers.
   All extra charges incurred must be settle on the day of the event.
7. Prices
   Catering prices are current at the time of this quotation but may be subject to revision
   at Management’s discretion to meet rising costs. Prices are subject to 15%VAT.
8. Food & Beverage
   No food or beverage is allowed to be brought into the Hotel premises without
   management’s authorization.
9. Entertainment
   Assistance with the organization of entertainment is available from your function’s
   coordinator. All entertainment for your function must be made with prior approval from
   the management and hotel conditions met, such as sound levels and completion times.
   Should any entertainment be seen as offensive to any employee or should the noise
   exceed the levels that are acceptable then the Hotel reserves the right to cease
   entertainment at any time. Please see your function coordinator. All music and
   entertainment must be off by 11:30pm.
10. Extended hours / timing
    Additional labor or venue charges may apply if your event continues after the agreed
    completion time. Extended arrangements are under the discretion of Management at
    the time of the function.
11. Security
    Arrangements for special security can be made upon request and may attract an
    additional charge. Particular events may require specific security arrangements and are
    subject to associated charges. The Hotel reserves the right without liability to exclude or
    eject any or all-objectionable persons from the premises.
12. Client responsibility
    It is your responsibility to ensure that all attendees behave in an orderly manner during
    the event. Guests are expected to comply with the behavioral codes of the Hotel and
    licensing laws, such as Responsible Service of Alcohol.
    Any damage to premises, persons or equipment as a result of disorderly conduct by
    guests at the event is the responsibility of the booker.
    All care but no responsibility will be taken in respect to damage or loss of goods left on
    the premises prior to, during or after the event. Appropriate insurance cover should be
    made at the discretion of the booker.
13. Cancellations
    Cancellations of function rooms by you must be advised in writing. If the event is
    cancelled with less than 60 days’ notice, deposits may be refunded only if the function
    room is resold. When bookings are cancelled within 30 days of the event, 50% of the
    deposit may be refunded should the room be subsequently resold. The full deposit may
    be retained in lieu of costs incurred for cancellation notice of 14 days or less.
14. Privacy
    All information provided by you will be protected and will only be used for the purpose
    of conduction your event.